About Us

Our commitment lies in empowering our customers with a holistic solution, ensuring their devices remain operational and their experiences uninterrupted.

Our Core Values

  • Quality

    We are unwavering in our dedication to delivering top-tier service and results, ensuring every repair is done with excellence.

  • Convenience

    We prioritize your ease and comfort by offering mobile repair services that come to you, making the repair process hassle-free and accessible.

  • Integrity

    Upholding honesty in every interaction, we prioritize your trust by providing fair pricing and clear communication.

  • Sustainability

    Committed to reducing electronic waste, we extend the life of your devices, contributing to a greener planet and a sustainable future.

Our Mission

At Summit Phone Repair, our vision is to create a comprehensive ecosystem that prioritizes a seamless, hassle-free service for our customers, offering unmatched, seamless support in day-to-day device use, but also before and after phone damage occurs or troubleshooting is needed. We aim to redefine the standard by providing repair discounts, with some of the cheapest phone repair service costs in the Kansas City Metro.

Our all-encompassing ecosystem, from device repair, to troubleshooting and fixes, is designed for the modern phone user who wishes to shop small and be in control of their technology choices.

WISE Certified Technicians

All our technicians are WISE Level 1 & 2 certified and actively participate in ongoing training. This guarantees we consistently meet industry standards for quality and expertise.

Learn more about WISE

Meet The Owner

Our founder and CEO, Mitch Evans, strives to create an all-in-one system for modern phone use that can help the masses. His ultimate goal is to make phone and technology repair attainable, sustainable, and affordable, nationwide. 

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Frequently Asked Questions

Do you provide after-repair support?

Absolutely! We'll check in 48 hours post-repair, and your technician will provide specific post-repair care tips in person. Feel free to reach out anytime with questions.

Is payment required upfront for repairs?

No upfront payment is required, but payment is due immediately after service completion. However, you may be asked to provide a card on file when booking to assist in adhering to our cancellation/no-show policy.

How can I cancel or reschedule my appointment?

Easily cancel or reschedule via the email confirmation or by calling us at 816-427-0142.

Do you offer discounts or promotions?

Yes, we frequently run promotions. Check our website or follow us @summitphonerepair on social media for the latest deals.

What if my device has the same issue after repair?

If the issue recurs, contact us for a discounted repair. We understand accidents happen!

Do you repair water-damaged devices?

Currently, we do not offer services for water-damaged devices.

Is my personal data safe during repair?

We prioritize your data privacy and only access necessary parts of your device for diagnostics and testing. However, it is always best practice to complete a data backup prior to all repairs.

Should I backup my data before repair?

Yes, it's a best practice to back up your data before any repair to safeguard against potential loss.

Will repairing my device with you void the manufacturer's warranty?

Yes, it may. We support the "Right to Repair Movement" to change this.

What parts do you use for repairs?

We use high-quality aftermarket parts, and sometimes OEM parts depending on availability.

Can you service devices under manufacturer's warranty?

Yes, although it may affect the manufacturer's warranty. Our lifetime warranty will cover any parts defects from our repair.

What are the warranty conditions or exclusions?

The warranty excludes services from other companies and accidental damage, covering only manufacturing defects and technician errors.

What does your warranty cover?

We offer a lifetime warranty covering manufacturer defects and our technician's errors, excluding accidental damage.

How long does a repair take?

Repairs can take anywhere from 30 minutes to 2 hours, depending on complexity.

What is the cost for a typical repair service?

On average, repairs cost about $167.00, but prices can vary depending on the device and repair type.

How do I schedule a repair service?

Scheduling is easy! Call us at 816-427-0142 or visit our website at www.summitphonerepair.com to book a service.

What if I don't have a location for my repair? Can you provide one?

Yes, we have a designated meeting spot in downtown Lee's Summit at Bridge space where we can complete repairs. Please note, this option is available by appointment only and can be selected during the scheduling process. While this is a public space, this is not a retail shop for Summit Phone Repair and walk-ins are not accepted.

Can repairs be done at my location?

Absolutely! Our mission is to save you a trip to the repair shop by offering on-site repair services.

How can I trust Summit Phone Repair with my device?

With over 10 years of experience and a launch in 2022, our team is highly skilled. Our credibility is backed by multiple 5-star Google reviews and our lifetime warranty.

What types of phone and tablet repairs do your offer?

We service most major brands of phones and tablets. It's highly likely we can service yours too!