Frequently Asked Questions

With over 10 years of experience and a launch in 2022, our team is highly skilled. Our credibility is backed by multiple 5-star Google reviews and our lifetime warranty.

We service most major brands of phones and tablets. It's highly likely we can service yours too!

Absolutely! Our mission is to save you a trip to the repair shop by offering on-site repair services.

Yes, we have a designated meeting spot in downtown Lee's Summit at Bridge space where we can complete repairs. Please note, this option is available by appointment only and can be selected during the scheduling process. While this is a public space, this is not a retail shop for Summit Phone Repair and walk-ins are not accepted.

Scheduling is easy! Call us at 816-427-0142 or visit our website at www.summitphonerepair.com to book a service.

On average, repairs cost about $167.00, but prices can vary depending on the device and repair type.

Repairs can take anywhere from 30 minutes to 2 hours, depending on complexity.

We offer a lifetime warranty covering manufacturer defects and our technician's errors, excluding accidental damage.

The warranty excludes services from other companies and accidental damage, covering only manufacturing defects and technician errors.

Yes, although it may affect the manufacturer's warranty. Our lifetime warranty will cover any parts defects from our repair.

Yes, it may. We support the "Right to Repair Movement" to change this.

We use high-quality aftermarket parts, and sometimes OEM parts depending on availability.

Yes, it's a best practice to back up your data before any repair to safeguard against potential loss.

We prioritize your data privacy and only access necessary parts of your device for diagnostics and testing. However, it is always best practice to complete a data backup prior to all repairs.

Currently, we do not offer services for water-damaged devices.

If the issue recurs, contact us for a discounted repair. We understand accidents happen!

Yes, we frequently run promotions. Check our website or follow us @summitphonerepair on social media for the latest deals.

Easily cancel or reschedule via the email confirmation from Calendly or by calling us at 816-427-0142.

No upfront payment is required, but payment is due immediately after service completion. However, you may be asked to provide a card on file when booking to assist in adhering to our cancellation/no-show policy.

Absolutely! We'll check in 48 hours post-repair, and your technician will provide specific post-repair care tips in person. Feel free to reach out anytime with questions.