Repairs You Can Trust For the Life of Your Device

Our Lifetime Warranty protects the parts we install against defects while you own your phone. Clear terms, fair inspections, and no-charge labor on approved claims.
Written by
Mitch Evans
Effective Date
April 16, 2026
Last Updated
April 16, 2026

Introduction

At Summit Phone Repair, we stand behind our repairs. This Limited Lifetime Warranty is intended to cover defects in the replacement part we installed or in our workmanship, subject to inspection and the terms below.

What “Lifetime” Means

For eligible repairs, our Limited Lifetime Warranty lasts only:

  • For as long as the original customer owns the device,
  • For the specific part replaced by Summit Phone Repair,
  • While the device remains free from new physical, liquid, pressure, or accidental damage affecting that part, and
  • Only if the device has not been opened, modified, repaired, or serviced by anyone other than Summit Phone Repair after our repair.

This warranty is non-transferable and applies only to the original customer and original device repaired by us.

What Is Covered

Unless otherwise stated in writing on your receipt, this warranty covers:

  • Defects in the replacement part installed by Summit Phone Repair,
  • Defects in our workmanship related to the original repair, and
  • Labor required to replace a covered defective part.

If a claim is approved, Summit Phone Repair may, at its sole option:

  • Repair the issue,
  • Replace the defective part with a comparable part, or 
  • Re-perform the original repair.

Battery Warranty

Battery replacements are not covered by our Limited Lifetime Warranty.

Battery replacements include a one (1) year limited warranty from the repair date, unless a different period is stated in writing on your receipt.

Battery coverage does not include normal battery wear, reduced capacity from ordinary use, swelling caused by impact or misuse, liquid damage, charging port issues unrelated to the battery, or any condition caused by subsequent damage or third-party service.

What Is Not Covered

This warranty does not cover any issue caused in whole or in part by anything other than a defect in the installed part or our workmanship. 

Excluded conditions include, but are not limited to:

  • cracked glass or other new physical damage,
  • internal display damage, including OLED bleed, lines in the display, dead pixels, black spots, pressure marks, internal cracks, or blackout displays,
  • bent housings, twisted frames, or frame damage,
  • ripped, torn, pinched, or otherwise damaged flex cables or connectors,
  • liquid or moisture exposure,
  • drops, impacts, crushing, pressure damage, or mishandling,
  • improper charging, power surges, or electrical damage,
  • extreme heat, cold, sand, debris, or corrosive exposure,
  • software issues, operating system updates, firmware issues, viruses, or data loss,
  • normal wear and tear, cosmetic wear, discoloration, or scratches,
  • damage caused by accessories, chargers, cables, mounts, cases, or third-party components,
  • misuse, neglect, abuse, or improper care,
  • repairs, opening, tampering, modification, or attempted service by anyone other than Summit Phone Repair,
  • failure unrelated to the original repair or replaced part,
  • devices with removed, altered, or unreadable serial numbers, IMEI numbers, or internal identifiers.

Important Warranty Conditions

Warranty coverage is determined only after inspection by Summit Phone Repair.

A part is not considered covered simply because it stops functioning after repair. Many failures can result from accidental damage, internal breakage, installation disturbance by others, pressure, impact, or unrelated device faults. 

Summit Phone Repair reserves the sole right to determine whether a part failed due to a covered defect or due to an excluded cause. 

Proof of Eligibility Required

To request warranty service, the customer must provide:

  • Proof of purchase,
  • Pre & Post Repair Checklists
  • Sufficient information for us to locate the repair in our system,
  • Complete an online Warranty Request Form, and
  • The original device for inspection.

We may also verify eligibility using:

  • Device serial number or IMEI,
  • Customer identification, and
  • Repair records maintained by Summit Phone Repair.

Only the original customer listed on the repair qualifies for coverage.

Where This Warranty Applies

This warranty applies only to repairs completed directly by Summit Phone Repair, whether performed at our service location or through our mobile service.

It does not apply to mail-in, third-party, subcontracted, or partner-performed repairs unless expressly stated in writing by Summit Phone Repair.

How to File a Warranty Claim

To request warranty service:

  • Complete our warranty claim form,
  • Return the device for inspection, and
  • Follow any scheduling or intake instructions we provide.

All warranty claims are subject to physical inspection and diagnostic review before approval or denial. 

What We Will Do If a Claim Is Approved

If a claim is approved, Summit Phone Repair will repair or replace the originally serviced component at no charge for covered parts or labor. 

Replacement part type, source, grade, and availability are determined by Summit Phone Repair at its sole discretion.

Limitations of Liability

To the fullest extent permitted by law, Summit Phone Repair’s liability under this warranty is limited to the amount paid for the original repair.

Summit Phone Repair is not liable for:

  • Loss of data,
  • Loss of use,
  • Loss of business,
  • Downtime,
  • Inconvenience,
  • Incidental damages,
  • Indirect damages,
  • Special damages, or 
  • Consequential damages.

This warranty does not guarantee device replacement, reimbursement for outside repairs, or compensation beyond the original repair amount. 

Legal Terms

This warranty is governed by the laws of the State of Missouri.

Summit Phone Repair may update this policy from time to time. The version in effect on the date of the original repair will control that repair, unless otherwise required by law.

This warranty is the sole and exclusive express warranty provided by Summit Phone Repair for covered repairs, and it replaces any prior oral or written statements to the fullest extent permitted by law. 

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